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Conflict Resolution

The Toronto Catholic District School Board (TCDSB) is a Catholic educational community committed to the creation of an environment which fosters mutual respect for the dignity and well-being of all stakeholders and focuses on working towards mutually acceptable solutions that are consistent with relevant Board policies.
At the TCDSB, staff work diligently to ensure concerns are addressed in a respectful and professional manner that is consistent with the Education Act and all other relevant legislation and Board policies, which include: 

Members of the TCDSB community are offered a variety of options to ensure their concerns are addressed appropriately. The following resources are provided to assist parents, staff, students and stakeholders when conflicts or disputes arise.
In addition, the Ombudsman Ontario Office has the power to investigate complaints against school boards and has the responsibility to oversee school boards and address matters brought to its attention by members of the general public. Visit Ombudsman Ontario for more information.