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Frequently Asked Questions

Last updated: July 22, 2020 

Find answers to questions about the following topics: 



School Closures​ and Reopening

When are schools expected to reopen?
The school year will begin on September 1, 2020, with three professional activity days scheduled for September 1, 2 and 3. Students will return to school on Tuesday, September 8, 2020. Please refer to School Year Calendar 2020-2021​ for more information.
We have been planning for the safe return to school and are considering the three scenarios released​ by the Provincial Government. Pending approval from the Ministry of Education and Toronto Public Health, further information will be provided.

What is the TCDSB doing to ensure that schools are safe when they reopen?

TCDSB staff have been working throughout the summer to ensure that schools and workplaces are thoroughly cleaned and disinfected. Safety protocols will be in place, including hand sanitizing stations, physical distancing signage and any other measures that will support safety and well-being.


Will Adult and Continuing Education classes and International Language programs continue in the fall?
TCDSB Adult Education Program including adult LINC classes, Literacy and Basic Skills classes, adult non-credit English and French as a Second Language classes were offered virtually throughout the spring. Fall programming options for these as well as night school will be determined by the status of regular day school programs. 


Registration​ for the elementary International Language program can be done online.


When will the Catholic Education Centre and field offices open?
The Catholic Education Centre, and TCDSB East and West facilities are closed to the public with the exception of limited pre-identified staff/access. If you need to get in touch with someone, please email them as staff will continue to regularly monitor their emails. The Board is awaiting direction from public health authorities to confirm when offices may be able to safely reopen.


What happens to personal belongings that were not picked up before the summer?

Unclaimed personal items were put in storage for retrieval when schools reopen.


How can I contact my child's school? 

School offices are now closed for the summer. They will re-open on August 31.


Why am I not receiving email updates? 

Parents are encouraged to ensure that their school has their most up to date phone and email contact information on file. Contact information that is in the database is used to push out important notifications to families. Please log on to School Messenger​ to verify your contact information in the system is correct. 


Will I be reimbursed for money paid for school activities? For example, the school activity fee, payments made for Scientist in the School and the pizza lunch program.  

Please contact the school principal. Find your school by visiting the alphabetical school directory​. Once you click on the school, you will find the name of the principal on the right hand side of the page. Clicking on the name will launch the email app.


What do I do about purchasing a school uniform for September? 

Families should inquire with the school principal about local uniform and dress code requirements.


When will athletics programs resume? 

School boards will need to wait for further direction from public health authorities regarding timelines for resuming programs such as athletics and other group activities in schools.


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Summer Programs and Services


What is happening with summer school? 

Registration for online learning for summer school has begun.


Are summer school programs being expanded? 

To accommodate student demand for summer credit courses, existing summer school credit programming are being expanded through remote teacher-led learning, online learning, and through correspondence/self-study. Credit recovery courses for secondary students and Reach Ahead opportunities for elementary students are also being offered.


For summer 2020, school boards will be able to offer students in Grades 9 to 12 the opportunity to review and strengthen key learning in a course they passed during the school closure period in the 2019-20 school year.


What supports are in place for students with special needs? 

The Ministry has allocated additional funding to school boards to support students with special needs, including funds for a new summer transition program for students with special education needs and/or students with mental health needs. 


Is the Focus on Youth program continuing?

TCDSB’s Focus on Youth (FOY) program runs July 6 – August 21, 2020. This year, the summer camp program is being offered in a virtual format. For detailed information, please visit Footsteps to Success​.


What is happening with the summer transition program for students in grade 8? 

The Transition program is operating this summer through distance learning.


Are there any summer volunteer opportunities for students? 

Guidance counsellors have provided information regarding available resources to students who wish to earn community service hours during the summer months. As always, parents must give consent for students to participate in any opportunities that may be available.


To find the right virtual community involvement experience, see 2020 TCDSB Summer Virtual Community Involvement Booklet​.


Will math tutoring be available during the summer?

Mathify will be available during the summer months: July 6 - August 28, Monday to Friday between 9 a.m. to 9 p.m. ET.


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Distance Learning 


How will my child keep up with their learning throughout the summer?
Curriculum-linked resources for each grade are available on the TCDSB Learning Resources page. Additional literacy and math resources are also available to students on the Ministry of Education website


You may also visit Summer Playground: Choice & Voice​ to see new resources and learning ideas weekly throughout the summer.


​How do I keep my child safe while they are online?

Please refer to the following tip sheets to support online student safety:



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Access to Technology

Who do I contact if my child is having technical issues with their Board loaned device?  

Some technical support is available centrally to assist students. Instructions to connect your laptop to your home internet can be found in the box with the device that is being sent to student's homes. If you have any issues setting up your laptop, please contact the TCDSB Service Desk using our website. They are open Monday to Friday from 7:30am to 8:00pm. You may call us at 416‐222‐8282 ext 4357, if you are unable to get to the website.  


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Graduation / Tests / Report Cards / Trips & Events 


When will students receive their high school diplomas?

Diplomas are issued by the Province of Ontario. School boards are awaiting information as to when and how diplomas will be distributed to graduating students.


Is there post-secondary tuition assistance?

The Canada Emergency Student Benefit (CESB) provides financial support to post-secondary students, and recent post-secondary and high school graduates who are unable to find work due to COVID-19. This benefit is for students who do not qualify for the Canada Emergency Response Benefit (CERB) or Employment Insurance (EI). For detailed information including eligibility requirements please visit the Canada Emergency Student Benefit​ website.


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Child ​Care Centres and Playgrounds

When will child care centres in TCDSB schools reopen?

The government has announced that child care centres are permitted to reopen once they are prepared to operate and have enhanced health and safety protocols in place. Beginning on July 27, 2020, licensed child care centres will be permitted to have a maximum of 15 children per group. This is an increase from the current maximum cohort size of 10 individuals (inclusive of children and staff). Child care centres in TCDSB schools are beginning to reopen. Please contact operators directly to confirm program offerings, hours of operation and specific dates for reopening.


Are TCDSB sports playing fields and playgrounds open?

The City of Toronto has reopened some park amenities. TCDSB reopened most sports fields and basketball courts effective May 23, 2020. The following restrictions still apply:


  • All are asked to maintain physical distancing.
  • Groups of up to 10 are permitted to gather.
  • Play structures remain closed at this time.


What is the Board doing to curb groups of larger than 10 at school playgrounds?
The Board has enlisted additional security who are making the rounds more frequently to ensure that school properties remain secure.


Will permits be reinstated?
All permits are cancelled until schools reopen.


Will the City of Toronto summer camp programs continue?

The City of Toronto will begin to offer summer camps across the city starting on July 13 as part of its CampTO initiative. For details visit CampTO. 


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Sacraments and Liturgical Celebrations in the Archdiocese of Toronto​


When is the Archdiocese of Toronto reopening parishes and resuming Masses?

Most parishes have already reopened for Sunday Masses as per a recent announcement​ by the Archdiocese of Toronto. Parishioners should contact their local parish for detailed information regarding Mass times and safety protocols, and to get further information with respect to funerals, weddings and other Sacraments. All parishes in the City of Toronto require visitors to wear masks while inside the church.


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Are Board meetings continuing?

Public Board meetings, as well as some committee meetings (specifically the Catholic Parent Involvement Committee and the Special Education Advisory Committee) are continuing in a virtual format. Board meetings and SEAC meetings are webcast live​.The calendar of meetings can be found on the TCDSB Board Meeting page​.

How do I know what is being discussed if I can't watch the proceedings?

The agendas are typically posted the Friday before each meeting. The video from the meetings which are webcast are available for viewing the day after the meeting.

Will Parent Councils be able to meet in the fall?

During the school closure, Catholic School Parent Councils (CSPC) continued to meet virtually. School principals have all the information and tools they need to support CSPC chairs in this endeavour should there be a need to continue with this practice when school resumes in September.  


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