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Newcomer Services

 Newcomer Services

The following is a list of agencies in Ontario and throughout Canada that provide services such as settlement, education, employment, rights and freedoms, etc. for newcomers to Canada.


Catholic Cross-Cultural Services
Catholic Cross-Cultural Services 


culture link

youth assisting youth 


centre for information and community services 


immigration canada


Welcome to OCASI
Advocate for the Immigrant-serving Sector and Expert on Immigrant and Refugee Issues

Other Newcomer Service Organizations

(with thanks to


Commitment to Training and Emplyment for Women 
A Commitment to Training and Employment for Women (ACTEW)
Settlement.Org is part of the Content-Sharing Constellation Project,​ a network of community-based training (CBT) organizations that share online content.
 Access Alliance
Access Alliance works to promote health and well-being and to improve access to services for immigrants and refugees in Toronto by addressing medical, social economic and environmental issues.
 Access to Professions and Trades
The Access to Professions and Trades (APT) Unit ​of the Ministry of Training, Colleges and Universities provides information for internationally trained workers seeking to enter their occupation in Ontario. With their permission, Settlement.Org has reproduced a number of professions and trades fact sheets. Click here to view the entire list of fact sheets.​
 Alpha Plus
AlphaPlus supports Deaf, Francophone, Native and Anglophone adult literacy and basic skills programs (LBS) and other adult literacy programs in Ontario by providing literacy practitioners and researchers with access to resources and other information, Web, and support services.
Catholic Cross-Cultural Services
Canadian Information Centre for International Credentials (CICIC) collects, organizes, and distributes information, and acts as a national clearing house and referral service to support the recognition and portability of Canadian and international educational and occupational qualifications. They have allowed us to repost their Working and Studying in Canada fact sheets, along with specific occupational information.
Centre of Excellence for Research on Immigration and Settlement
CERIS - "Joint Centre of Excellence for Research on Immigration and Settlement -- Toronto" - part of the Metropolis project. We have collaborated with CERIS to ensure that they have access to research reports posted on Settlement.Org. CERIS was instrumental in helping us make the reports in the Reference Shelf area more accessible to researchers.
 Centre of Excellence for Research on Immigration and Settlement
Centre for Education and Training Newcomer Information Centres (NIC) in Brampton and Mississauga contribute event postings to Settlement.Org on a regular basis. Click here for event listings.
Centre for Equality Rights in Accomodation
The Centre for Equality Rights in Accomodation (CERA) provides one-on-one advice and assistance to people who have experienced discrimination in their search for housing. CERA has contributed to a number of articles on Settlement.Org.

Settlement and Newcomer Services Portal
Working closely in partnership, Community Information Toronto, the YMCA of Greater Toronto Newcomer Information Centre and the Ontario Council of Agencies Serving Immigrants have created the Settlement and Newcomer Services Portal for Toronto. Click here for more information.
Community Legal Education Ontario

Community Legal Education Ontario (CLEO) has given us permission to reproduce a number of their publications as guides on Settlement.Org.
The Canadian Newcomer Magazine (CNM) is a new and first of its kind publication that is specifically geared towards newcomers. Settlement.Org and CNM are engaged in both a content and promotional partnership where both parties share information with and promote the other.

COSTI provides services in more than 60 languages to all immigrant communities.  Services include employment, language (ESL and LINC) and skills training; settlement services; housing support for families facing eviction; women's and senior's programs; Violence Against Women program; rehabilitation; translation services.  Settlement.Org is currently working as a technical partner on the COSTI's ASPECTS-Online project. This project provides online occupational terminlogy courses and employment support for skilled newcomers in 5 specific occupations.
Canadian Newcomer Magazine
Landlord's Self-Help Centre is an incorporated non-profit organization that provides information, assistance and educational programs to Ontario's small scale landlords free of charge.
Settlement.Org has worked with the Self-Help Centre to create awareness of the legalization of Second Suites in Toronto and landlord resources.
New Media Language Training
New Media Language Training has created a web site for ESL teachers and newcomers. With their permission, we have reproduced the text from their web site. The site has animated stories, information, and exercises to improve listening, reading, and vocabulary. In the ten sections, users can learn practical tips on how to protect themselves and their families from crime, what to do in an emergency as well as how the courts work, immigration law, and landlord-tenant law in Ontario.
Open Learning Agency
Open Learning Agency - Walk A Mile Canada - This project was designed to raise awareness of the issues newcomers face as they take steps to integrate into Canadian society. The Open Learning Agency has given OCASI permission to ​​ reproduce selected passages from the Walk a Mile facilitator guide.​​​
SEECanada.Org is a marketing tool developed by OCASI, JVS Toronto and WES (World Education Service) to promote each partner's services to newcomers overseas, before they arrive in Canada. TOEIC ( The Test of English for International Communication) who are providers of English proficiency certification for the workplace and Campus Canada/ Virtual University, providers of credit for foreign credentials in Canadian university and colleges has also joined the SEECanada partnership.
Sentor Media Inc
Sentor Media Inc. - an organization created in 1995 with a mission to provide practical, up-to-date Canadian employment information. The information they research is linked to the hidden job market, where they believe the great majority of job opportunities exist. Sentor Media has given us permission to reproduce a useful guide to job search strategies for youth.
Settlement Workers in Schools
Settlement Workers in Schools (SWIS). To help newcomer students and their families settle in their school and community, Citizenship and Immigration Canada, Settlement Agencies and School Boards have established a school based outreach program called Settlement Workers in Schools (SWIS). There are SWIS programs in six communities in Ontario. SWIS is hosting their guides to the elementary and secondary school systems on Settlement.Org.
Toronto Public Library

Toronto Public Library develops services and programs that contribute to the successful adaptation of newcomers to Toronto. To ensure the relevancy and accessibility of these programs, the Library consults with Settlement.Org and other community partners.
World Education Services

World Education Services (WES) is the largest and one of the oldest academic credential evaluation services in North America. Its mission is to facilitate immigrants’ access to employment and education through the provision of credible and reliable evaluation of degrees and diplomas at the Secondary and Post-Secondary level. WES evaluations are widely recognized and can be used for employment, education, licensing and immigration purposes. WES is recognized, and funded in part, by the Government of Ontario. Read their contribution.
World Education Services World Education Services

Working closely in partnership, Community Information Toronto, the YMCA of Greater Toronto Newcomer Information Centre (NIC) and the Ontario Council of Agencies Serving Immigrants have created the Settlement and Newcomer Services Portal for Toronto. Click here for more information​. The YMCA NIC also regularly contributes Events to Settlement.Org. Click her​e for event listings.​​​