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Frequently Asked Questions (FAQ)


Q. How do I contact my teacher?


Go to classlist in your course, click on your teacher’s name, and a window will open up for you to compose an email message. You will know they are your teacher because they will be labelled as having the ROLE of Teacher in your classlist.


Q. How long do I need to be online?

You should login daily. In your school timetable you will see a timeslot dedicated to Day eLearning. You should be online during that time. If you are choosing to be online during various times of the day, then please make sure that you regularly reach out to your teacher and let them know that you are keeping up or that you would appreciate an opportunity to be online at the same time so you can receive some real-time support.


Q. How long do I have to wait before my teacher responds?

Although eLearning is flexible and allows accessible, it is best that you are organized and provide teachers with ample time and notice. If you would appreciate feedback by a certain time, then it doesn’t hurt to indicate this in your message to your teacher, and I am certain they will do their best to assist in a timely manner.