Secondary students in uniform sitting together

Attendance Procedures

At St. John Paul II CSS, one of our greatest priorities is ensuring that all our students arrive safely at school each and every day.

We use a student absence reporting feature called SafeArrival. St. John Paul II is one of the first schools in the Toronto Catholic District School Board (TCDSB) to implement this system. SafeArrival is a feature within the SchoolMessanger App. This system reduces the time it takes to verify student attendance, making it easy for you to report your child’s absence, and easy for staff to respond to unreported student absences.


With SafeArrival, you are asked to report your child’s absence in advance using any of these three convenient methods:

  1. Using your mobile device, download and install the SchoolMessenger app from the Apple App Store or the Google Play Store (or from the links at The first time you use the app, select Sign Up to create your account. Select Attendance then Report an Absence.

  2. Use the SafeArrival website ( The first time you use the website, select Sign Up to create your account. Select Attendance then Report an Absence.

  3. Call the toll-free number 1-833-251-3286 to report an absence using the automated phone system.

These options are available 24 hours a day, 7 days a week. Future absences can be reported at any time up to a maximum of 10 consecutive days. It is important to note that when setting up your account, you must register using the email address and phone number associated with your child’s student record.

In addition, we will use the SchoolMessenger as an automated notification system to contact parents whose child is absent when the absence was not reported in advance. The automated notification system will attempt to contact parents at multiple contact points until a reason is submitted for the absence. If our system is unable to reach the designated contacts, office staff will follow up. If you report your child’s absence in advance using the SafeArrival toll-free number, website or SchoolMessenger app, you will NOT receive these notifications.

SafeArrival Frequently Asked Questions (FAQ)

Please refer to the FAQ below should you encounter any difficulties.